Using a property manager should reduce your workload, not create another message chain.

Start by deciding which properties they actually manage

Propvestra lets a landlord assign properties to a property manager rather than handing over the whole portfolio. That means the manager can work with the reports for the properties they are responsible for while the landlord keeps the wider account view.

The tenant report becomes the shared starting point

Instead of the property manager copying a tenant's message into a new email to the landlord, both can work from the same Propvestra report. The issue, property, photos and notes are already there.

The manager can move the repair forward

For assigned properties, the property manager can work with the maintenance report and update its status. The landlord can see that progress without asking for a separate summary.

Tenant reports → PM sees it → Repair progresses → Landlord retains oversight

That changes the landlord's role

The landlord no longer has to be the person manually forwarding every message. They can remain informed while the manager deals with the day-to-day repair process.

Notes reduce “where are we up to?” conversations

If access has been arranged, a contractor attended or a part has been ordered, that information can sit with the report. The next person to open it has the context without needing another phone call.

The benefit is genuine delegation

A property manager is most useful when they can actually manage the property. Propvestra gives them the relevant maintenance information and leaves the landlord with visibility rather than another layer of administration.