Add your properties and units
Build your portfolio in Propvestra. Where needed, a property can contain individual reportable units so maintenance can be routed to the exact location.
How Propvestra works
A clear maintenance journey from report to resolution.
Propvestra gives UK landlords and property managers one organised workflow for tenant maintenance reports, property information and repair progress.
One organised workflow
From tenant report to resolved repair
Every report stays connected to the correct property or unit, so the people managing the repair can see what was reported and what happens next.
01 Report
02 Property
03 Progress
04 Resolution
The workflow
Six simple steps.
The reporting route is tied to the property or unit, so the maintenance issue starts in the right place and can be followed through to completion.
Use the permanent QR code or reporting link
Each reportable location has its own tenant reporting route, giving tenants a clear way to report a problem without needing an app or account.
The tenant reports the issue
Tenants can describe the problem, choose the urgency and add supporting photos or a PDF where useful.
The report reaches the right people
The report is stored against the correct property or unit. The landlord and assigned property manager can receive notifications according to the property's settings.
Track the repair through the dashboard
Work through a clear New → In Progress → Resolved flow, keep notes with the report and see what still needs attention.
Keep the tenant updated
The tenant receives confirmation of the report and can be notified as its status changes without needing their own Propvestra login.
Share maintenance work with the right property manager while keeping landlord oversight of the portfolio.
Property managers
Share the work without sharing the whole portfolio.
Property managers can be assigned to the properties they are responsible for. They can work with the relevant maintenance reports while the landlord keeps an overall view.
✓ Property-specific access
✓ Shared report workflow
✓ Notes and status updates
✓ Landlord oversight
The result
Less chasing. A clearer record of what is happening.
Instead of maintenance information being spread across messages, email threads and notes, Propvestra keeps the report connected to the property and gives the people managing it a consistent route from the original issue through to resolution.